We truly care
We know just how much care matters and put the needs of each and every one of our patients at the core of everything we do. Our aim when providing the top home care and complex services is to offer the same standard of care that we would want for our own families and loved ones. We know just how much going the extra mile can help make a difference to someone’s life and we always do the extra bit to ensure you receive the 5* service we strive to achieve.
Our dedicated and experienced team
We have a dedicated team of nurses, healthcare assistants and support workers who are all trained to the highest standard and will regularly check you are satisfied with the services you are receiving. In the very unlikely case you are not, we have a rigorous procedure in place to sort any queries you may have as soon as they occur. We also assist with our nurses’ re-validation, which is an important process set up by the nursing and midwifery council (NMC) to help nurses and midwives demonstrate their continued adherence to the code’s standard of practice and behaviour, and so safeguarding the public. We provide clear, straight forward advice and documents to support this process and ensure all our nurses are fully up to date.
We believe in giving back to our community
We are huge believers in giving back and helping out in the community. Although we think and work nationally, we act locally when it comes to our charity work. We believe that the measure of a person’s life is the effect they have on others, which is why we work with the Wolves Community Trust, Cavell Nurses’ Trust, Alzheimer’s Society and more.
One stop solution – we take away all the hassle
With us you have your own personal local account manager with a 24/7 support line, online support zone and 30 minute or less response time. We are here for whenever, no matter how big or small your question or query may be. Our self-billing and online time sheet and invoice verification make it easier than ever to look after your account and know exactly where you stand.
Everything we do is designed around your needs and goals
We know that living independently at home for as long as possible is something most of us want to do. When the time comes and you need extra support for this to happen, our home care services are tailored exactly for that. We take your thoughts, considerations and wants fully into account, from helping with your shopping to high dependency care. We are here every step of the way.