A Day In the life of a Complex Carer

Complex carers are a very important part of the front-line team to ensure quality care and support is provided to those that require it. Providing care and support to our service users requires a lot of hard work and is one of the most difficult occupations. We highly appreciate those that dedicate their lives to helping others.

Kabriya is one of our star complex care workers, who has been providing care for over 10 years. She started her journey as a Domiciliary carer in Wolverhampton and through training and development at Secure Healthcare has progressed her career to become a complex carer. Below in summary Kabriya will be outlining the day in the life of a carer.

By working as a complex carer, within a homecare environment, every day is different and it is more than just a job. You have to be passionate about providing healthcare, you need to be a hard willing worker. For me it is about building strong relationships with the service users and feeling part of a new family. I strive to make a real positive difference to our service users lives, every single day.

Being a complex carer, requires a strong character, you have to remain professional and positive, even though you may be experiencing personal issues. This is the life of a carer.

You may be required to provide care and support during the day or nights. While providing homecare for an individual there will be day to day responsibilities such as supporting service users with baths and showers, dressing, assisting with food, medications, housework movement around the house and much more. There are new challenges that can arise while providing care and support and it is important
that you handle this in a calm and safe manner.

Throughout my job I have to assess the needs of our service users to ensure tailored quality personal home care is provided.

Listening to people is important, it is vital that I communicate with service users, family members of those that I am providing care for and also with healthcare professionals to ensure that quality care and support is provided.

With the Covid 19 pandemic, it is also important that I use appropriate PPE to protect myself and others from Covid 19. This is done by wearing gloves, aprons, using face masks and disinfecting surfaces when necessary.

It is important that you follow care plans devised, by collaboratively working with case managers to ensure that tailored care and support is provided. It is also important to document everything, so care plans can be adjusted.

I would say that individuals should be passionate about providing care, hardworking and need to have a strong character.

Looking at Kabriya’s experience of working with us as a healthcare worker, if you think that providing care is for you, then feel free to check out the latest opportunities we have available in the West Midlands & Staffordshire and the North, click here to use job search tool to discover roles local to you or contact us on 0121 285 9449 to find out more.