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Complex care is one-to-one care specifically tailored for those affected by complex health conditions which require nursing care including:

  • Ventilator dependencies
  • Acquired brain injuries
  • Spinal injuries
  • Learning disabilities
  • Mental health conditions
  • Dementia
  • Neurological disorders
  • Paediatric care needs
  • Palliative care needs

Clinical Expertise from Secure Healthcare Solutions


Each complex care client has a unique set of requirements and needs based on their conditions. Those affected by complex conditions will often rely on specialist equipment such as ventilators, colostomy bags, PEG feeding tubes and lift mobility. Secure Healthcare is equipped with highly experienced staff, able to to provide a one-to-one service enabling Complex Care Client to remain in their own homes with the greatest possible degree of independence. Complex care services range from short visits through to full time, live-in care.

Complex and Specialist care 


Intravenous (IV) antibiotics at home

Secure Healthcare is able to administer intravenous (IV) antibiotics safely at home which can help unblock hospital beds and ensure a recovery in the comfort of the patient’s home. Patients can be referred to us by any primary or secondary care professional. Our team approach ensures that IV antibiotics are given only if required and that treatment is carefully monitored to ensure safety and clinical excellence.

Ventilator dependency

We’re experienced in caring for clients who need non-invasive or invasive ventilation support and our work is based on the most up to date clinical research and practice. . Our specialists have honed their skills in this specific area and are trained to monitor ventilator as well as infection prevention and pain management. We are on hand to ensure that the patient remains well-nourished during their dependency and can also provide reassuring support for both the client and their families.

Acquired brain injury (ABI)

Secure Healthcare provides specialist support for clients who have physical, behavioural and cognitive needs as a result of a brain injury. We will prepare a care plan that has the goal of assisting the client to achieve the best possible quality of life whilst living at home. Our specialist skills are focused on working with the client and their family to provide ongoing support and rehabilitation. The individual’s care plan is created around development of life skills and goals that the client and family want to achieve.

Spinal cord injury

Traumatic spinal cord injury (SCI) is perhaps the most devastating orthopaedic injury for clients and their families. We can provide vital support in the rehabilitation of those who are affected. Our skilled Specialists are on hand to support clients and their families in coming to terms with an injury of this nature as well as aid re-integration into the community.

Our services for SCI clients typically include:

  • Bowel and bladder support
  • Management of pressure ulcers
  • Companionship and emotional support

Learning disabilities

The needs and requirements of all of our clients with learning disabilities are both specific and unique. We ensure that we have a full understanding of the nature of any disability and any challenging behaviour before care commences. The aim of the process of care planning is to help clients develop the skills they need to lead fulfilling lives as well as provide support for families. In addition, a thorough assessment into needs and preferences helps us to match the ‘best fit’ staff for the role.  Our regular reviews and consultation with other professionals and family members ensures the continuous improvement in the care provided and the successful development of the individual.

Dementia care

Our dementia care services are designed to ensure that the client can remain in the familiar surroundings of their own home with our professional support. Our service is overseen by highly experienced mental health nurses. The care plan is specifically tailored to the needs of the individual and remaining at home is a key factor in assisting with the condition as it progresses. Our carers that work with dementia clients have specific specialist dementia training and are recruited for ‘best fit’ to the role and to the individuals they care for. We are, of course, able to combine our services for those that need dementia care and physical care assistance.

Neurological disorders

A neurological condition can affect anyone, at any age. It may be present from birth, or acquired in later life. It may be a short term or a life-long condition. Whatever the case, a neurological disorder always has an enormous impact on people’s lives, physically, intellectually and emotionally. We are on hand to deliver bespoke programmes designed around the needs of the affected individual and to help them lead an active and fulfilling life. Our approach is always sensitive to each individual and respectful of dignity and choices, providing enough support to ensure clients have as much independence as they want and can manage.

 Palliative care

We are able to provide round the clock palliative care for those with life threatening illnesses and help each individual manage their pain and any other symptoms in the best way possible for them, based on their physical, psychological, social and spiritual needs. Our Carers are trained to provide ongoing support between visits from medical health care professionals, can offer respite support when family members need some time out, or just provide reassuring support to the family at an emotionally challenging time. Our programmes are bespoke to each individual and flexible to adapt to changing needs.

Who is it for?

Our complex care service is most suited to individuals who:

  • Have been discharged from hospital and have significant nursing and clinical care needs that need to be continually monitored.
  • Are in hospital wards such as intensive care or high dependency units and are due to return home, faced with a long-term recovery process.
  • Suffer from degenerative conditions and have on-going care needs.
  • Have physical or learning disabilities and require long-term support in the home.
  • Have complex care needs and are dependent on life sustaining technology.

If you are unsure whether this service is suited to you, please contact a member of our  Team who will be able to discuss your specific requirements with you and advise you of your most suitable service.

Contact our Homecare Department

Call us on 01902 302017 or write us to