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When the time comes for you to introduce a home carer to your or a loved one’s life, it can feel like a big step. You probably have a lot of questions to ask and things you are thinking about before it happens. It can feel difficult, confusing, or a bit overwhelming, but this is completely normal and to be expected. In order to make it a bit easier for you, we have put together some of the top questions that you might have thought of but don’t know the answers to, or those that you haven’t even thought to ask. Here are our top questions to ask your home carer before they start…

1. Why did you start working in care?

This is a great question to ask your home carer as it helps you to get to know your potential home carer and what their personality is like. After all, if you are going to be accepting someone regularly into your home and to look after you, you want to know you trust them, their personality, and their professionalism. If you know what prompted them to begin their career as a carer, you will find out about their journey and hear stories about what they have done. It is also a great way to get to know them a bit more and find out if they are someone you gel and connect with for your home care.

2. Do you visit me before my home care starts?

You will receive your own dedicated home care plan before your carer starts with you and this will usually be decided following a care assessment process. The person who will be your main carer or a dedicated care manager will come and visit you ahead of time so you can answer any questions (such as in this article) and they can conduct a health and safety risk assessment as well as find out a bit more about you. They will be able to see your living situation, what your condition is like (if you have one), and how you currently go about your day to day life. When your bespoke care plan is created, they will ask questions such as any medications you require, any challenges you face with your daily life such as mobility, hearing or sight, your dietary needs, who else helps with your care, and your lifestyle choices, preferences and beliefs.

3. Will I always have the same carer? How often will I see them?

We know how important it is to have someone that is constant in your life. Someone that can get to know you as a person, your preferences with how you like things done, and knows your routine. If you were to have a myriad of different carers every day not only would this be an inconvenience, but can also be unsettling. Because of this, we try to ensure you have the same couple of carers as much of the time as possible. Sometimes this cannot be the case, for example, if your regular carer is off sick or on holiday, but you should be given a different carer who you have probably met and interacted with before. Remember that it is down to you with how you feel about your carer and if after a few visits you aren’t comfortable with them, you are well within your rights to ask for someone else.

4. What costs are included?

The costs for your home care plan will depend on a number of different factors. The amount you pay can depend on if your local council has carried out a care needs assessment and agreed you are eligible for this, your income, and your savings. The council will do a means test to decide how much you need to pay. If you are self-funding your care, you will need to arrange this yourself. As well as the charges per visit, you will also need to find out where they stand on costs such as mileage for trips if VAT is included and National Insurance for the care worker. You will also need to consider things such as shopping money or petrol money for the carer if they go out to fetch your shopping or other items for you during the day.

5. How can I make it easier for you to help me?

Last on our list of questions to ask your home carer is a simple yet worthwhile question as it will help you both with some clarity on what you need. It will show that you understand there are challenges faced within the role, but you want to make it as easy as possible. They might be able to make some suggestions for you which will make you feel more independent or comfortable. For example, you may feel shy and not want to speak up about certain things in case you offend them, but they might not know they are doing something wrong or not how you like it. If you speak up, this will help them care for you in the way you feel most comfortable, and make them feel happier that they are doing their job properly.

These are some of the most important questions to ask your home carer before having them start in your home. It is a big step for all of those involved and therefore it is important that you feel comfortable. Find out more about our home care services here.

If you are looking for a home care role, we have many vacancies and information which you can find here. Get in touch with us today.

Exercise
Although it is winter exercise can be difficult and with gyms being shut it can become more difficult for individuals to be motivated to exercise. Getting outdoors is a great way to boost your mood. It is essential to keep active to improve your mental health and stimulate your brain. Lack of exercise can result in increasing the risk of anxiety and depression.

Even short periods of exercise such as a 10-minute run, walk, bike ride or gardening can help stimulate your brain. Those that are missing the gym can exercise in the garden using dumbbells and resistance bands which you can purchase off eBay.

Exercise is critical to clear your mind and negative thoughts to boost your mood.

The NHS recommends various home workouts which you can do at home or you can discover some using Youtube.

Set a new target
Due to limited interaction with friends and family because of COVID-19 restrictions setting a new goal or target can be important to help clear your mind. It could be gaining a qualification online, learning a new language, learning new recipes, or losing weight.

It is important to do something out of your comfort zone to keep you focused and motivated to achieve a target/goal.

There is so many beginner and advanced free courses that you find online using through the Open University or using reed.co.uk.

Volunteer opportunities
Volunteering provides many benefits to both mental and physical health. Keeping active can reduce anxiety and stress and you can increase your self-confidence by volunteering. You will get the satisfaction of helping and supporting those in need and it will boost your mood.

There are many opportunities to volunteer to support COVID-19, whether it is business support, working at the test centers or administering vaccines. Visit the NHS website and register your interest in your area if you are interested.

Reach out
During the lockdown, it is difficult to communicate with friends, family, and colleagues, however advanced technology such as video calls is the next best option to help us get through these difficult times and ensure a positive mood. Whether you need someone to talk to or you can support someone, checking someone’s well-being is important to ensure people are feeling good and supporting them during difficult times.

There is a modern technology that you can use over the phone such as Facetime, WhatsApp, Microsoft teams to regularly communicate with your loved ones. Using Apple and Google play store you can download many group team quizzes and have fun as a group.

Daily Routine
Having a daily routine can be very important to keep you occupied, so your brain is active. Having a to do list for each day can be very important, even if is basic such as food plans, shopping times, shower times etc. It is also important to spend time away from electronic devices and allow time to relax, whether that is listening to some music, going for walk, run and doing some exercise.

Healthy Eating
During these difficult times individuals can be distracted to eat junk food, however, it is important to eat healthily and exercise, particularly with Gyms being closed to ensure you are fit and healthy.

There are many foods that you can eat to ensure you have a healthy balanced diet, below is some to consider:

Fruits and vegetables: Oranges (high in vitamin C), Apples (high in fiber), Bananas (high in Vitamin C, B6, and potassium), Broccoli (high in vitamin C), Carrots (high in Vitamin A), Spinach (High in Vitamin A).

Protein: Chicken Breast, Salmon, Tuna, Turkey, Beans, Lentils, Eggs, Tofu, Quinoa, Pumpkin Seeds

Snacks: Hummus and Vegetables, Mixed nuts, Greek yogurt with berries, fruit smoothies

Secure healthcare solutions
provide 24-hour care and ensure quality care in the West Midlands. During the lockdown, our healthcare staff interacts with those in care to ensure they remain positive during the lockdown, based on what individuals are comfortable doing.

The Covid pandemic has brought a tumultuous twelve months, turning most things that we knew or took for granted and turning them on their heads. It has been a year unlike anything we have ever experienced before and even once we go back to “normal” it is likely that our values, expectations, and priorities in life will have changed for good.
There is no parallel in our living history of something even on a percentage of the scale of what we are dealing with and it has taken its toll on many. No matter if your career is working from home or in a caring profession such as in 24-hour care, overnight care, emergency care, home care, or in nurse jobs, you will have been impacted. Here are some ways that the Covid pandemic has changed our values.

We are going to be dependant on technology for a long time
Prior to the Coronavirus pandemic, Zoom calls were few and far between, with business people traveling all around the world to meet with potential clients or prospects. This has all changed and we now conduct the majority of our major business meetings and conferences from our home, only traveling when strictly necessary.
School children are being taught online lessons and toddlers are being immersed in nursery sessions such as sing-songs and storytimes online. The lines between work and home have never been so blurred and it is important for people to still limit the time spent on screens – for all of the family involved.

24-hour care
24-hour care

It made us re-evaluate our relations and families
Before the pandemic, we were all guilty of taking advantage of the fact that we could go and see our family members whenever we felt like it. We would leave it longer without speaking to them and then pop in for a cup of tea or coffee when we were free. Now we have realized just how much we miss those that are near to us and have adapted how we speak to our friends and families. Regular zoom calls, quizzes, and online games have had us speaking and interacting in new ways. Not being able to go to hospital appointments or see our loved ones if they are ill has been a difficult thing for all of us.

It has changed our views on work and our careers
Being in a lockdown has given us all a chance to really evaluate our life and career choices. While before we might have been happy stuck in a career that we don’t really like, it has given many of us the time to think of what we actually want to be doing. With so much time being spent at home, we have had the opportunity to research new jobs, enroll in online training courses, and apply for new positions. If you have always wanted a job in the care sector, there has never been a better time to do so. You can find out about our career vacancies in domiciliary care, home care, and nurse jobs here.

It has put a spotlight on our health workers
Never has there been so much appreciation for our health workers as right now. This pandemic has been an intense time for those involved in all professions. Whether they work in 24-hour care, overnight care, emergency care, or ventilator care, they have all never been so needed. Carers heading into patients’ homes have had to deal with those that are suffering from both illnesses and loneliness from being apart from their families and loved ones, heading into something they have never dealt with before. The publics’ support for those key workers is something that is sure to stay for a long time and many people value just how excellent the care system in the UK is compared to other countries around the world.

If you are looking to make a real difference or the pandemic has had you re-evaluating your choices and you would like to find a new career or job, we would love to hear from you. We have many positions in 24-hour care, overnight care, emergency care, home care, nurse jobs, and more. Find out our available positions here.

As people’s lives change, support could be needed in order to assist them to live as close to an independent life as possible. This could be at any stage of life, due to a disability, old age, or mental health problems. As a domiciliary care worker, you are there to make a difference in their lives, supporting clients to maintain their quality of life. Here at Secure Healthcare Solutions, we have a range of domiciliary care jobs for you. Whether you are looking to join the career and it is something you have wanted to do for a while, or you just want to find a bit more about what is a domiciliary care worker entails, we have put together the following blog post to make it a bit clearer.

What Is a Domiciliary Care Worker?

As a domiciliary care worker, you will be looking after people’s loved ones in the facility of their own home. You will be there to support them with day to day tasks that they are struggling to complete, due to age or a particular illness. As a domiciliary care worker, you can choose to work nights or days, helping your patients feel independent and able to live a quality life. You should be patient and empathetic to the challenging situations that your client may have. When looking for domiciliary care jobs, ensure you check where it is based and if you will be working days or nights or if there is a choice.

What would day to day duties typically be?

As a domiciliary care worker, your roles will vary depending on the situation of your patients. You are there to help the patient feel at home and will support them with living independently. You’ll be tested on a daily basis and no two days will be the same. It’s important that you use your initiative and are approachable and patient as your client will be asking you to support them with a variety of tasks, these can include:

  • Supporting them when seeing doctors or nurses
  • Helping to get them around the house
  • Supporting them with household tasks
  • Preparing their daily meals
  • Supporting with their personal care
  • Helping them get ready in the evening and to bed
  • Being there to talk to and give them company
Domiciliary Care
Careful caregiver taking care of the patient

How to get started as a domiciliary care worker?

If you want to become a domiciliary care worker but don’t have any experience, don’t let this stop you. To work in this field, you don’t need to have any previous experience, as long as you have worked in positions that require you to have a similar skillset and certain qualities, you will be considered. Key qualities of domiciliary care duties include punctuality, good communication skills, ability to work under pressure, and always maintaining a high standard of care, hygiene, and organization. If you are considered for the domiciliary care job, introductory training is always provided to help you feel confident in your ability.

What career progression is there for a Domiciliary Care Worker?

There are a variety of positions you can move to once you have been a domiciliary care worker. If you want to study whilst on the job, you can train to be a domiciliary care manager. In this position, you will be in charge of other domiciliary care workers, similar to how your manager will be to you. Alternatively, you could work towards being a care home manager however with this you may need some extra qualifications on top of your domiciliary care management ones.

Where can I find care jobs and health jobs to become a domiciliary?

As a specialist company, we at Secure Healthcare Solutions have a whole array of domiciliary care jobs available within the healthcare profession. If you are looking to become a domiciliary care worker, please get in touch and we will help find you a suitable role, matching your requirements. Find out more about Secure Healthcare Solutions and our available domiciliary care jobs on our website today.

There may come a point in your loved one’s life where they can’t live by themselves in the same capacity that they once did. Whether due to an illness or that they get concerned about their safety when going about their day to day tasks, there are many reasons this might be the case. Yet many don’t want to go into a residential home. They can see this as losing their independence completely and moving away from a house they have likely lived in for a number of years and is filled with all their favorite belongings and items that make them feel safe. This is why it is so good that there are other options you can look into, such as a live-in carer. With round-the-clock, permanent care, you can feel safe in the knowledge that your loved one is being looked after, while also retaining a level of independence. A live-in care agency such as ourselves at Secure Healthcare Solutions is here to help you find the perfect live-in care service. If you haven’t looked into having a live-in carer, we have put together just a few of the benefits having one can bring. If you are on the search for a private live-in care job, find out just what your role might entail too!

1. Dedicated one-to-one care and support
A live-in carer will provide dedicated care and support to your loved one, focusing solely on their needs and wellbeing. They will get to know your loved one on a personal level, becoming not just their carer, but a companion too. They will be there to help with everything from getting them washed and dressed in the morning, to helping with any health matters and making their coffee just the way they like it. A live-in care agency will provide your loved ones with a live-in carer that is best suited for their needs and personality.
2. You can stay in your own home
Losing your independence either due to old age or an illness can be hard enough, without being taken away from your home and all that you know. With live-in care, your loved one can stay in their own home, feeling safe and secure with all their belongings and memories around them. When moving to a care home it is unlikely you can bring most of your things with you, so this enables your loved ones to stay where they are most comfortable. If they have dementia, then change can be very distressing and even make their condition worse, so a live-in care service will help to eliminate this.

Live-in carer

3. It can give family members peace of mind
If you have a family member that is frail or ill and living on their own, it can be a big burden on you. You could find yourself constantly concerned if they are alright if they have had a fall in the night, and if they are lonely. While you will try and be there for them as much as you can, you also have your own life to lead, such as going to work, and you can find this takes an emotional toll. By having a live-in carer you know that there is always someone on hand to help your loved one with medication, getting to the toilet when they need it, and companionship when they need it most.
4. Better value for money
A care home can be expensive and costs can quickly rack up, especially considering the level of care is nowhere near as dedicated as a live-in carer. A live-in carer will provide a completely bespoke package designed around your loved one and their best needs and interests. They are highly skilled in what they do and will provide a dedicated one to one service focused on your loved one. They can help with everything from getting their wash and dressed to food preparation, shopping, and visiting the doctors.

For a live-in care service that you can rely on, get in touch with us today. We provide live-in care in Birmingham, Wolverhampton, Dudley, Walsall, Sandwell, Cannock, Telford, Birmingham, Bilston, and surrounding areas. If you are looking for a private live-in care job, we have a number of vacancies here at our live-in care agency. Please just pick up the phone or drop us an email today.

Being a nurse NHS is one of the most rewarding jobs out there. Yes, days can be stressful and you’ll need a break to rewind and refresh but you’ll never find a nurse who says they regret working in the medical profession. On a daily basis, you will be making a difference in many lives; you’ll be the one nursing your patients back to health or helping them get through the illness that they are suffering from. You’ll have the opportunity to hear many fascinating stories from your patients and work as part of a team. If you are looking for a position as a nurse NHS, or perhaps you want to expand past NHS support worker jobs, why not consider nurse jobs NHS? Below are five reasons why a nursing job is so rewarding.

Nursing Jobs
Private hospital staffing

A Job That Makes A Difference

As a nurse, you are literally saving lives. You are in a position where you don’t just give medicine, you look after patients, care for them and help them through times which can be troubling and traumatic without your help. On a daily basis, you will be making a difference to the lives of all that you see and speak to. A lot of nurses will tell you how there is nothing more rewarding than leaving your shift knowing that you have helped multiple people that day.

Well Respected Job

Being a nurse is a massive accomplishment and one that many could only dream of doing. Nurses are not only extremely knowledgeable and talented but also compassionate and full of empathy. They are there because they care about their patients’ well-being and make a difference every day of their lives. Being able to make such a difference is rewarding in so many ways. Life is such a precious thing and knowing that you helped save that person’s life, there is nothing more respectable than that.

Hearing Patients Stories

Part of doing a nursing job is being patient and listening to what your patients have to say. Every patient you look after comes from a different walk of life and it can be fascinating to hear their stories while caring for them. Being able to listen and hear about their life experiences is a special reward that not many people get to experience. You’ll hear things that will completely change your perspective on life and will make a difference to who you are and will appreciate all the little things.

Working As Part Of A Team

Each day as a nurse NHS you work with a team of different personnel, whether that be other nurses, doctors, care managers or social workers. You are never alone, you’ve always got someone there for you to support and them to support you. You’ll be working as a team and be impacting many lives in positive ways. When things get stressful, it’s always nice to know you have others going through what you are and can talk to each other. You can always ask questions, and come up with new ideas with each other, all with a common goal of helping others.

Job Security

Nurses will always be needed, no matter what month or year. They do an extremely valuable job and save lives. As the human population grows older and more people are born, more nurses will be needed year in year out. As far as job security goes, nursing is one of those jobs that is extremely sought after and won’t be stopped. As a nurse, days can and will be stressful however the security of your job is one thing that you will never think about. It’s not like a sales job where if targets aren’t met they will replace you. It will always feel rewarding knowing that patients value you on a day to day basis.

Are you looking to train and become a nurse? Are you currently a nurse and can share your reasons why nursing is so rewarding to you? If you have any questions please let us know in the comment box below, we would love to hear from you.

Nurse jobs NHS
If you are in charge of Private hospital staffing and are looking to fill nurse jobs NHS, NHS Nursing Jobs Birmingham, NHS support worker jobs, or NHS healthcare assistant jobs in Birmingham and beyond, please get in touch with us today.

Your feet are the foundations of the body, yet they are often neglected over the years. This can negatively affect our balance, increase the risk of falling and on the extreme end of the scale prevent us from walking; all things that become more difficult as we age anyway. It’s important to look after your feet and to go to see a professional if you experience any pain or anything that feels out of the ordinary.

Health in Aging says that one in three people over the age of 65 has foot pain, stiffness, or aching feet. “Older people who are living in long-term care facilities tend to have even higher rates of foot problems. In the United States, up to 87% of people have painful feet at some time in their lives. Most of these problems derive from poorly fitting shoes, such as pointy-toed or high-heeled shoes.

“Older or obese people, women, and people with diabetes, cardiovascular disease, osteoporosis, or knee, hip, or back pain have much higher rates of foot problems. For women, pain in the toes and ball of the foot is much more common than in men, and it gets worse with age. However, pain in the heel tends to decrease as we get older.”

The good news is that a lot of these foot-related ailments that occur as we age are preventable. Here are some things you can do to keep your feet in tip-top shape as you get older:

1. Check your feet

We’ve all got used to checking the rest of our body for lumps and bumps, but how often do you check your feet? Make it part of your daily routine to inspect your feet for anything unusual. Check for dryness, discolouration, cuts and blisters. If anything looks like it could cause you concern – immediately or in the future – it’s a good idea to get a professional to look at it and give you some advice.

2. Practise good hygiene

You should wash your feet every day using warm soapy water, but avoid soaking them as this can destroy your skin’s natural oils. After washing make sure that you dry them thoroughly, as this can prevent infections such as athlete’s foot.

It’s also important to trim your toenails regularly and carefully, cutting straight across and not down at the edges as this can cause ingrown toenails.

3. Maintain a healthy weight

According to Harvard Health Publishing, being overweight affects your feet by putting greater force on them with each step. “It can also increase your risk of having a condition like arthritis in the feet and worsen pain from other foot problems. Being overweight can also harm foot health by putting you at higher risk for diabetes or poor blood circulation, which can lead to foot pain and loss of sensation in the feet.”

4. Wear the correct size of socks and shoes

Wearing ill-fitting shoes and socks can cause a number of health problems for your feet. Try new shoes on in the afternoon as our feet tend to swell during the day and make sure you change your socks daily to maintain good hygiene.

5. Stretch your feet

Stretching the tops and bottoms of your feet can help to ease foot pain. Stretching can also prevent a condition known as a shortened Achilles tendon.

The Verywell Health website says: “Tendons connect muscle to bone, and, if these are shortened due to water loss, you may end up with a more flat-footed gait since you will be less able to flex your ankle, mid-foot, and toes. This is especially true of the Achilles tendon which connects the calf muscle to the heel bone.

“Unless steps are taken to routinely stretch your Achilles tendon, you may be at greater risk of a tear or rupture if you overexert the tissues.”

6. Moisturise

Verywell Health adds: “Dry skin, especially on the soles of the feet, is a problem that may require a daily application of moisturiser to prevent cracking and infection. The gradual depletion collagen, exacerbated by the lack of consistent foot care, can lead to the formation of cracked heels and calluses.

“If left untreated, cracked skin around the heel can make it painful to walk or even stand.”

7. Get a foot “check-up”

Like going to the dentist, make visiting a podiatrist on a regular basis a habit. Such experts will be able to pick up any signs of foot problems that might cause you future bother far sooner than you might. They can offer treatment and advice to keep your feet at their best.

The word anxiety has become a real “buzzword” in recent years. As popularised by the Kardashian’s who describe not getting the perfect Met Gala dress as having “major anxiety”, it’s no wonder that we all seem to be a little confused when it comes to what the word means and whether we have legitimate reason to be anxious or not.

Anxiety is a mental disorder which can make everyday tasks seem overwhelming or impossible. The NHS explains that “anxiety is a feeling of unease, such as worry or fear, that can be mild or severe”. While everyone has feelings of anxiety at some point in their life, and this can be perfectly normal, they add that “some people find it hard to control their worries. Their feelings of anxiety are more constant and can often affect their daily lives”.

If when you feel anxious you have any psychological or physical symptoms of feeling restless or worried, have trouble concentrating or sleeping, or experience dizziness or heart palpitations, you may be suffering from a condition known as generalised anxiety disorder (GAD). “GAD is a long-term condition that causes you to feel anxious about a wide range of situations and issues, rather than one specific event. People with GAD feel anxious most days and often struggle to remember the last time they felt relaxed.”

When does feeling anxious become a mental health problem?

Mind the mental health charity says that “anxiety can become a mental health problem if it impacts on your ability to live your life as fully as you want to. For example, it may be a problem for you if our feelings of anxiety are very strong or last for a long time, your fears or worries are out of proportion to the situation, you avoid situations that might cause you to feel anxious, your worries feel very distressing or are hard to control you regularly experience symptoms of anxiety, which could include panic attacks, or you find it hard to go about your everyday life or do things you enjoy”.

A panic attack, according to the NHS, “is when your body experiences a rush of intense mental and physical symptoms. It can come on very quickly and for no apparent reason”. This can be a very scary thing to experience and panic attacks can be very frightening and distressing. Most panic attacks last for between 5 and 20 minutes, however some have been known to last up to an hour. Some people have attacks once or twice a month, while others have them several times a week.

The NHS adds that “although panic attacks are frightening, they’re not dangerous. An attack won’t cause you any physical harm, and it’s unlikely that you’ll be admitted to hospital if you have one”. You might be experiencing a panic attack if your symptoms include feeling faint, sweating, chest pain, chills or a feeling of dread or a fear of dying. There are many other symptoms that people experience when having a panic attack, but those are just a few examples.

If you think you could have an anxiety disorder, which is making life more difficult that it should be, the best thing you can do is go to your GP as a starting point, explain your symptoms and get a diagnosis if required. Your GP can then point you in the direction of treatment options and support to help you cope with your anxiety.

The waiting list in the UK for mental health help and referrals is notoriously long (and growing), as resources and funding continues to be squeezed in a difficult economy. If you have been put on a waiting list to receive treatment for your anxiety disorder, you might want to seek out other self-help options while you wait.

Healthline offer some great suggestions on how to manage anxiety on your own:

Identify and learn to manage your triggers

Try to think about the circumstances that make you feel anxious. Maybe this could be drinking caffeine or alcohol, or maybe hanging out with a specific person in your life. When you know what triggers you then you can try to limit your exposure; if you can.

Keep your body and mind healthy

Exercise regularly, eat well, get enough sleep, and hang around with people who help you to feel calm.

Do a daily or routine meditation

Meditation, when done regularly, can help you to train your brain to dismiss anxious thoughts when they appear. If you find sitting still and concentrating difficult, try starting with yoga.

In the aftermath of the shocking suicide of Caroline Flack on February 15th 2020, the world has been forced to take a look at what they share online and the impact that could have on the mental health of other users. Obviously the scale of the online abuse and trolling towards Caroline was heightened due to her celebrity status, but lots of us are still subject to daily online abuse from “keyboard warriors” who seem to suffer no or little consequences for their actions.

An enquiry by Young Minds said that 38% of young people reported that social media has a negative impact on how they feel about themselves and that cyberbullying is “distinct and potent, particularly due to its potential to be relentless”. It found that young people thought social media companies’ current responses to cyberbullying were inadequate and that 83% of young people think that they should do more to tackle cyberbullying on their platforms.

Caroline’s story is tragic, and it is difficult to pin-point who or what is responsible for such an unnecessary loss of talent, but lots of people have taken to social media to blame a combination of harassment by the media centring on a story of an alleged assault by Caroline against her boyfriend at the time, and also the public’s response which was to hound her with messages of disgust online; some resorting to intense trolling.

An article published by the BBC explained that “trolls are people who leave intentionally provocative or offensive messages on the internet in order to get attention, cause trouble or upset someone”. In the article they spoke to Imran Ahmed, CEO of the Centre for Countering Digital Hate (CCDH), who explained that there are two main types of troll:

“The first type of troll targets public figures with large social media followings in the hope that they respond. The trolls then have their hateful messages re-broadcast to a wider audience when the target of their trolling, or their followers, respond. The other type of trolls are people who exhibit a psychological trait known as ‘negative social potency’ – this means they enjoy causing harm to others.”

Although it’s common sense that negative comments directed at someone will make them feel bad about themselves, the anonymity of the internet means that the bullying can be relentless and more damaging to our mental health. According to Thrive Global, victims of cyberbullying are almost twice as likely to attempt suicide compared to their peers. They added that teen victims of cyberbullying are more depressed, irritable, and angry, and that cyberbullying affects 60 million working age Americans, or roughly 24% of the adult population.

According to The Sun “online bullying has grown by 88% in just five years, with thousands of children and teenagers being targeted”. They added that in October 2016, the Crown Prosecution Service (CPS) introduced new laws that could see those who create “derogatory hashtags” or post “humiliating” Photoshopped images jailed. “Inciting people to harass others online, known as virtual mobbing, is among the offences included in the guidance. Baiting – when someone is humiliated online by being branded sexually promiscuous – is also mentioned in the guidance.

“The CPS also announced the launch of a hate crime consultation, issuing a series of public policy statements centred on combating crimes against disabled people, as well as racial, religious, homophobic and transphobic hate crime.”

Although not all of us have experienced trolling, many have, and it can have devastating consequences. So how can you protect your mental health when dealing with trolls? Harley Therapy offer some tips on how to do this:

• ‘Don’t feed the trolls’ is a popular phrase used online. Meaning ‘ignore them and they’ll go away’.
• Many websites and social media platforms have options for reporting abusive behaviour. It’s OK to use these or to report serious attacks to the police if necessary.
• Accept how you feel. It’s not nice being trolled and it’s understandable to feel angry or upset. Putting pressure on yourself to shrug off unpleasant comments may make you feel worse in the long run. Once you’ve accepted what’s happened, it’ll be easier to put the incident out of your mind because it’s not worthy of your attention any longer.
• Many trolls are trying to get a reaction because they are unhappy. It doesn’t excuse their behaviour, but it may help you to see that their comments are more about themselves than they are about you.
• If you have a blog, Facebook page or other public space to share your thoughts, you can use privacy controls to help you choose who can and can’t see your content. You can also switch off comment options and make it so that only certain people can send you messages.

The coronavirus is spreading, both across our news channels and the country of China at a rate far quicker than any of us would like to hear. The UK’s Health Secretary Matt Hancock has said that the new coronavirus “will be with us for at least some months to come”, according to the BBC, and that the number of new cases worldwide was “doubling every five days”. There have so far been more than 17,000 confirmed cases of the virus in China and sadly approximately 425 people have died there.

The Independent have reported that British officials are continuing attempts to trace 239 people who flew to the UK from Wuhan, the city at the centre of the outbreak, before travel restrictions came into force. “Some 94 UK nationals have been evacuated from the city to Britain and are now undergoing 14 days in quarantine at Arrowe Park Hospital on the Wirral.”

According to the NHS, the coronavirus (2019-nCoV) is a new respiratory illness that has not previously been seen in humans, and although the risk of getting the illness in the UK is low, it’s a good idea to be aware of its symptoms and how to prevent it spreading. The symptoms usually include a cough, a high temperature and difficulty breathing. They add that “because it’s a new illness, we do not know exactly how coronavirus spreads from person to person, but similar viruses spread by cough droplets”.

The biggest concern for preventing the spread of the illness is for travellers returning from Wuhan and Hubei Province in the last 14 days. If you have, stay indoors and avoid contact with other people. Call NHS 111 to tell them of your recent travel to the city. The NHS add that “if you get a cough, a high temperature, or you feel short of breath, continue to follow this advice. Do not leave your house without getting advice from a doctor”. Those in Northern Ireland should call their GP.

If you’ve returned from other areas of China (but not Hong Kong or Macao) in the last 14 days, and get a cough or fever, or you feel short of breath, again, stay indoors and avoid contact with other people and call NHS 111 to tell them of your recent travel to China. Follow this advice even if your symptoms are mild. The UK Government says that generally the coronavirus can cause more severe symptoms in people with weakened immune systems, older people, and those with long-term conditions like diabetes, cancer and chronic lung disease.

Sky News have reported that a UK-wide campaign has been launched offering the public advice on how to stop the spread of the deadly coronavirus. The public have been told to always carry a tissue to catch coughs and sneezes and bin it after use and to wash hands with soap and water or use sanitiser gel; in addition to the information above on what to do if you have visited China recently.

The Foreign and Commonwealth Office (FCO) has advised against all travel to Hubei Province due to the ongoing coronavirus outbreak, according to an article in the Standard. They add that some airlines, including British Airways, have suspended flights to and from mainland China. “Other commercial airlines are still operating, but it may become harder over the coming weeks for those who wish to leave China to do so.”

What happens if you have already booked a trip to China in the next few weeks? If you decide to cancel your trip, normal policy would apply according to your insurance and chosen airline guidelines in terms of being refunded or rearranging your trip. Sadly, airlines are not obliged to refund tickets whatever the Foreign Office advice, but in past emergencies they have offered some flexibility.

If you have a holiday booked for a neighbouring country to China, the best thing to do is to keep an eye out for the Government’s advice and news on whether the illness has been contained or has spread to these countries and what to do in both scenarios.

As it stands there is no specific treatment for coronavirus, however, the UK Government has donated £20 million towards producing a vaccine to treat sufferers, which aims to fast-track the process to within six to eight months.