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There is approximately around 15 million people in the UK that have Complex care needs, meaning that they require long term healthcare.

What is Complex Care?
Complex care is a person-centred specialist support service for individuals that have a long-term condition, which could be due to a chronic illness, disability or when discharged from a hospital for care or treatment. At Secure Healthcare Solutions, we understand that every client’s needs and requirements are unique, therefore it is important that we provide tailored care and support to accommodate these needs.

Complex care can be provided within a care home or nursing home setting or within a Homecare setting which is becoming more popular, so individuals are close to their loved ones and are used to their surroundings, care can also be provided in the individual’s own home.

NHS funding for Complex Care
Some individuals with long-term complex health needs qualify for FREE social care arranged and funded solely by the NHS, known as NHS continuing healthcare.
NHS
Individuals requiring complex care will be assessed by a team of healthcare professionals to assess care needs.

Find out more about Complex Care funding by clicking here

Complex care needs managed in a home environment
With technology advancing and if patients are in a reasonable stable condition, it allows individuals to receive homecare within a home environment, close to their loved ones. Care will be provided by, complex carers, who have been specifically trained to deal with the individual needs. Case managers and support workers will work closely with healthcare staff to improve care plans and ensure social support is provided.

Live-in care
Around-the-clock support to individuals in your own home, so that care can be provided whenever you require it. The benefit of a live-in carer is that they will understand complex care needs of individuals and get to know routines. For example, individuals that have had a tracheostomy procedure and require ventilator care are likely to need around the clock care.

Complex Care
Complex Care

Visiting Care
This is when homecare is required on an hourly basis, which allows the individual that requires complex care, choose when and how you need support. This gives the flexibility for carers to pop in once or twice a week or for a few hours a day to provide care and support. This could be to prepare meals, help with housework, assist with washing and dressing and for companionship.

Respite Care
Respite care is delivered on a short-term basis, as an individual’s loved ones may be busy with other commitments, or could be on holiday, and if the individual has come home from hospital, you may require extra support to help your loved ones recover.

Individuals with a long-term illness or injury will benefit from Complex Care to accommodate towards their individual needs. We have a team of clinical Nurses with years of medical expertise and experience who work collaboratively with case managers to ensure the right level of care is in place in the comfort of your own home.

Complex Care Conditions
– Acquired brain Injury
– Spinal cord injuries
– Renal care
– Palliative care
– Cerebral palsy
– Neurological conditions (MS & MND)
– Stroke & hypertension
– Parkinson’s and Huntington’s
– Diabetes care
– Catheter, bowel & stoma care
– Tracheostomy care
– Gastronomy care
– Ventilated patients
– Continence care
– PEG feeding
– Tracheostomy care

If you are seeking Complex Care for yourself or loved one, find out more about our complex care services by clicking here and contact our homecare team on 01902 302017

Providing healthcare for a loved one can be incredibly rewarding, however it can cause a lot of stress factors. You can be affected emotionally and physically, as providing care alongside your personal day to day tasks can cause a burnout. You may be providing care around the clock for years or decades and it can be overwhelming, which can make you feel like you’re in over your head.

Learning and identifying the signs of caregiver stress and burnout is important, so you can take action to prevent things from getting worse and to improve care around your availability to improve things for you and the person you are providing healthcare for.

Signs and symptoms of caregiver stress includes:

  • Anxiety, feeling depressed and irritability
  • Difficulty sleeping
  • Drinking, smoking and eating more
  • Difficulty concentrating and feeling overwhelmed
  • Feeling lonely and isolated, like nobody else can help
  • Exhaustion and finding it difficult to complete simple tasks
  • Frequent headaches and low self-esteem
  • Gaining or losing weight
  • Losing interest with things that you used to enjoy

Signs and symptoms of burnout includes:

  • You may have less energy than you normally have
  • Feeling constantly exhausted, even after sleeping and taking a break
  • You have much less energy than you normally have
  • You ignore your own needs, as you are busy and do not care anymore
  • Increased sickness, such as colds
  • Waking up and dreading the day ahead

Below Secure Healthcare Solutions highlights the main tips to deal with caregiver stress and burnout.

Exercise
Finding time to work out is a great way to relax your body and mind and it can improve your mood. Getting outdoors is a great way to boost your mood. Whether it is short period of exercises such as 10–30-minute runs, daily walks or bike rides. A gym workout at home or at the gym can also be important to keep you occupied and clear your mind. Lack of exercise can increase the risk of anxiety and depression. Exercise is critical to clear your mind and negative thoughts to boost your mood.

Getting enough sleep
Approximately 25% of people in the UK have problems with sleeping on a regular basis. Having enough sleep is an important part of you overall wellbeing and can reduce stress and anxiety. For adults it is recommended to have 7-9 hours sleep per night. The NHS provides some great tips to improve the quality of your sleep which you can read by clicking here.

Hobby
Undertake a hobby such as reading, hiking, writing, cooking, learning to play a musical instrument, playing board games with your family or friends to take your mind off things and keep you occupied.

stress less as a caregiver
stress less as a caregiver

Eating well
We recommend you eating a well-balanced diet to help you feel better in general, this will help you control your moods. It is essential to have a diet that consists of proteins, high levels of vitamins, fruit and vegetables, and it is important that you are eating your five a day, also it is vital that you are hydrated by drinking enough water.

Medication and yoga to reduce stress
It is beneficial to meditate and practice relaxation techniques to help you deal with stress. There is a lot of content on YouTube which you can watch to help you learn about this. The NHS provides a lot of information abut stress and how to deal with it. Click here to find out more

Listen to music
It has been scientifically proven that music stimulates the brain and can lift your mood, lower blood pressure and reduce anxiety. When you are feeling stressed play your favourite music and have a singalong and dance.

Go outside
Spending time outside and breathe in the fresh air, whether it is going for a walk or run or looking at nature, it is an effective way to reduce stress.

Laugh
Laughing releases endorphins in your body which reduces the effects of stress. This could be watching comedies, playing board games with family and friends or going out for food and days out.

Reach out
You are not alone, reach out to your family members and friends to discuss matters. Having someone to talk to and listen to you is important, and extra support is something that you should be thankful for, so your problems can be solved together. As a Healthcare provider, we understand that extra care and support can be required at times, as looking after your loved ones on top of your personal day to day responsibilities can be difficult, which is why we can provide extra care and support for when you need it.

We are here to support you with homecare, whether you require it for short periods of time or longer periods, feel free to get in touch, so we accommodate care plans to suit your needs.

Click here to find out more about our homecare services and contact our Homecare team on 01902 302017 to discuss care plans to suit your loved ones needs.

What is Homecare
Home care services is when care and support is provided in the comfort of your own home and surroundings. In your home throughout the day, you are use to your own familiar surroundings and are used to interacting with people that you love. There will be a time when extra care and support is required which is why we offer home care in the comfort of your own home. With home care, there is much more flexibility, whether you need extra care and support for a few hours or live-in care. Home care is a financial saving, compared to care provided in care and residential homes.

Here at Secure Healthcare Solutions. We provide quality home care designed to deliver domiciliary care, specialist home care, and complex care to the elderly, adults, and children. We are governed by the CQC, with a rating of good, and we work with service users, families and friends, local authorities, social services, and cases managers to create tailored personal home care plans, so we can provide quality care to ensure our service users have a quality of life.

Our home care services are provided by our trained and qualified care team and we have a trained and qualified in-house healthcare team to ensure we provide quality care.

There are different types of home care, depending on the needs of the individual requiring care.

Personal care
This when extra care and support is required to assist with daily tasks throughout the day, which may be because of an illness or for an elderly individual.

Examples of personal care include:

  • Assisting with washing and dressing
  • Support with getting patients in and out of bed
  • Help with going to the toilet
  • Preparing daily meals
  • Talking to the patient and providing the patient company
  • Support with household tasks
  • Helping patients get around the house
  • Administering basic medicines

Companionship care
Companionship care is generally for the older generation who are lonely or at risk of becoming lonely. These individuals are healthy to live in the comfort of their own home, however require some company to not feel lonely to stay happy and mentally strong. Loneliness is a huge issue that impacts a lot of people in life and it is important to have somebody to talk to to build an individual’s confidence, ensure social involvement and avoid or ease depression.

Dementia care
According to Alzheimer’s Research UK, there is over 850,000 people in the UK with dementia, which is likely to increase by one million by 2025. There is no cure for dementia yet and looking after a loved one requiring dementia care full time can be difficult for a family member, alongside other commitments. Individuals with dementia are likely to have challenging behavior which is unpredictable throughout the day. For example, individuals with dementia may get confused, have angry outbursts and forget daily tasks on a regular basis. With an individual that has dementia, changing routine and the environment will be challenging which is why home care is much more beneficial than residential care, as loved ones are used to the place they know.

Home Care
Home Care

Live-in care
Live-in care is having the reassurance of 24-hour care when a professional carer lives in the home of the individual provided care and support for. Generally, live-in care will be for individuals that have a long-term condition that requires full-time care and support. It could also be to cover a family carer that is having a break. It is a great avenue for those that need daily care and companionship, which allows you to live in the comfort of your own home, have a routine, and develop a strong relationship with the carers.

Respite home care
Respite home care is a short-term care service. This could be to support somebody who cares for a loved one and it could be daily or weekly to help the family carer that has other commitments. It may be for a short period of time, while the family carer is on holiday or it could be to provide extra help when a patient has been discharged from hospital to help the individual recover, as the individual could struggle with movement, have difficulty performing daily tasks and taking medications or injections while recovering.

Nursing care
Although care workers are trained to do medical tasks and administer a lot of medications and wounds, there will be medical tasks that need to be carried out by a qualified nurse which requires nurses’ training and experience. A nurse could be required to care and support for those that have the effects of a stroke, Huntington’s disease, brain or spinal injury, muscular dystrophy, motor neuron disease, cancer care, surgical procedures, tracheostomy care, stoma care, and catheter care, which requires specialist training. Nurses could also be dressing wounds, treating and managing skin problems, and administering injections and some types of medications.

Whether you or your loved ones require home care full-time or part-time, then we are here to help. Find out more about our home care services by clicking here. Contact the home care team on 01902 302017 to discuss home care needs for yourself or your loved ones.

The NHS faces one of the greatest challenges of delayed discharge of patients as there is no or insufficient home support to meet the daily essential needs when patients are ready to leave the hospital, resulting in patients remaining in the care of the NHS. This results to hospital beds being occupied, which becomes very costly for the NHS, also it restricts treatments for those that are more likely to need it. Healthy patients can also contract illnesses in hospitals such as flu or urinary tract infections. Delayed discharge has resulted in a difficult cycle which hospitals are finding difficult to overcome, despite all the hard work of the hospital staff and adult social services within the local authorities.

Secure healthcare is here to offer compassionate and efficient discharge services across the UK. We ensure that we take care of the patients’ discharge when the healthcare professionals at the hospital have approved for the patient to be discharged. We make sure that the patient returns safely within their home or care home and ensure they receive the support and care required after they leave the hospital.

What is Secure Healthcare Solutions Fast Track Discharge Services?
Our discharge services ensure patients return to their homes or care homes safely, reducing the amount of time spent in the hospital and avoiding necessary delays. We provide after-care when released from the hospital to ensure patients receive adequate support.

Fast Track Discharge Services
A woman with cancer is sitting in a wheelchair. She walks on the street with her daughter and they fool around. They are fun and they laugh. They walk in the courtyard of the clinic.

We can:

  • Create a post-discharge plan to suit individual patient needs.
  • Arrange to accompany a patient home from the hospital or can arrange to meet the patient on arrival at home.
  • We can provide further support to those that require it to settle back in, which could include helping with shopping for basic food and clothing essentials, ensuring the house is clean and tidy, supplying basic medicine if required. This is essential for patients that do not have much or any family support.
  • Remain overnight or stay with the individual requiring care for a few days, or providing more intensive support if required.
  • Check-in with the patient to ensure that they are receiving the sufficient care required.
  • Whether you require a nurse, healthcare care assistant, or community support worker, we are here to provide this support.
  • We operate 24/7 and our team can deal with any discharge inquiries.
  • Agree with individual, family, or care manager about the extra support required when discharged from the hospital, short term, and long-term requirements to ensure that we are providing quality care.
  • Communicate with GP’s, Nurses, and hospital professionals about the support the individual patient will require to prevent the patient from being readmitted.

The NHS provides further information about arranging care before leaving the hospital. Click here to find out more.

Secure healthcare solutions are here to support those that require discharge services across the Midlands and Staffordshire, areas including Birmingham, Wolverhampton, Stafford, Stoke, Coventry, Cheshire, Shropshire, Worcester, and much more.
Speak to us today to see how we can support patients with discharge services. Email us at homecare@securesolutions.co.uk or call us on 01902 302 017 to discuss how we can support you to provide the best possible care and support.

Since a young age have you always been passionate about care, but have no experience, then look no further as a domiciliary care role with us, could be the role just for you. For this role, no experience is required and here at Secure Healthcare Solutions, we provide our candidates’ full training to provide individuals home care.

What is Domiciliary Care?
Domiciliary care is when a professional carer visits the home of an individual to provide support and care in the comfort of your own home. This could be for a short period of time, from one to two hours, several hours, or 24-hour care. As a domiciliary care worker, you will support an individual with day-to-day tasks that they are struggling to complete because of an illness or age. You can either choose to do night shifts or morning shifts or a combination of both. By providing home care services, it will allow patients to feel independent and allow them to live a quality life. A designated case manager will create a care plan to suit individual needs.

Advantages of domiciliary care for a patient.

Independence
One of the biggest advantages for patients is that loved ones retain their independence, In the comfort of their own homes. Individual’s care can be tailored to suit their needs. For example, when to eat and drink, personal care etc.

Comfort of pets
Patients have the comfort of keeping pets in their own home which they are likely to have strong bonds with and owning a pet reduces loneliness.

Affordable
As domiciliary care is so flexible, you would only pay for care when you need it. Compared to care homes, domiciliary care can be much less expensive, if care is generally only required for a few hours.

Domiciliary Care Worker
Domiciliary Care Worker

The comfort of friends & family
Patients in their own home have the comfort of friends and family, knowing somebody will be with the patients when care and support is being provided.

What is involved in a Domiciliary care worker role?
Everyone is different and needs vary according to an individual’s situation.
Duties can include:

  • Personal care such as washing and dressing.
  • Assisting with getting patients in and out of bed.
  • Help with going to the toilet
  • Preparing daily meals
  • Talking to the patient and providing the patient company
  • Support with household tasks
  • Helping patients get around the house

A domiciliary care role is a great way to start your healthcare journey and it can open up an opportunity to become a care manager, alongside the experience you will need the RMA qualification, NVQ 4, or QCF diploma. To find out more about how to become a care manager click here

If you are looking to start your journey within the healthcare sector with a healthcare agency in the West Midlands, then look no further, as we have care jobs available, if a domiciliary care worker role is of interest to you, then apply by clicking here. We have flexible part-time and full-time domiciliary roles across Wolverhampton offering rewarding salaries and pick up as many shifts as you require around your availability.

or contact us on 01902 302017 to find out more and secure a role with us today.