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Staying in touch with your loved ones during the pandemic is an important aspect that will not only help your own mental health but also theirs. With many people being told to stay at home, face-to-face communication is currently paused meaning other ways to stay in touch are more important than ever. Luckily, from video calls to countless messenger apps, or letters and emails, there are a whole plethora of avenues that you can go down to stay in touch with your loved ones. Below are several ways to stay in touch with your family during the pandemic.

Communicate Through Email
Email is an efficient and effective way to stay in touch with your loved ones during a pandemic. Most people have email addresses, and if they don’t it’s easy to create one using one of the major suppliers. When sending an email, you can create an email chain and send it to multiple people at the same time. A positive thing about email is that you don’t have to reply instantly. You can let it sit in your inbox and reply when you are ready and have thought of something interesting to send back. There is also not a character limit meaning it is easier to send something longer than through a text and it’s free to have.

Video Calls
Throughout the pandemic, video calls are becoming one of the most popular ways to communicate with one another. There are many providers out there that make it easy to do so, such as Zoom, Skype, or Facebook. You’ll also find that most mobile devices or laptops have cameras built into them meaning you don’t need to purchase anything additional so have a video call. Video calls typically go on for longer as you can actually see each other, you can have multiple people on the call at the same time, and if you are feeling creative you can always play some games over the camera, like a family quiz or an online escape room.

Staying in touch with your loved ones
Photo by Tima Miroshnichenko from Pexels

Online messenger platforms like Facebook messenger or Whatsapp are perfect for sharing images, staying in touch with your loved ones a quick message, or having a longer conversation. With messenger, they are free to use and the messages you send are instantly delivered. As with other ways of communicating, you can create a group and message multiple people at the same time. The main benefit of the messenger is that it’s quick and easy to use, if you are out and about and have a sudden thought you want to share to show you are thinking of someone, you can quickly send it to them within a minute. Messenger apps can be used on your laptop or mobile device.

Letters aren’t as popular as they used to be but are still a nice way to communicate with your loved ones. Letters tend to be unexpected, giving your friends or family members a nice delivery when they are least expecting it. They show that you have gone the extra mile to get in touch with them and allow you to be more personal than through an email or messenger post. Writing a letter is also great fun when you think about it, when was the last time you sat down with an a4 piece of paper and wrote a nice message on it? With technology taking over, probably a long time ago, if ever.

Blog Posts
Have you thought about starting up a blog? A blog is a great way to let multiple people know how you are doing, no matter who they are. With a blog, you can be personal and write about your day-to-day life, or you write about a subject matter that you are interested in. People can read your posts whenever they have some time free without having to get in direct contact with you. Plus, if your blog is really interesting you may find people who you don’t know coming to your site to read what you write. This could lead to you writing more meaningful posts that can affect others in a positive way as well.

Overall, there are many ways in which we can communicate through this dreaded pandemic. Choose the ones that work best for you and the people you want to stay in touch with. An elderly person may be better over a letter or email than a zoom call or your blog posts. Whereas your parents may prefer video calls or to read your blog posts.

How do you stay in touch with your loved ones? How often do you message each other? Is there something that we are missing? Let us know in the comment box below, we would love to hear from you.

If you have a condition that limits your mobility, it can be difficult to keep healthy and there can be a parallel between your level of mobility and your level of overall health. Yet it is important not to let it stop you from living a healthy life. Having a disability or limited movement can mean that your ability to take care of yourself physically and emotionally isn’t the easiest of tasks, but it is important to do in order to promote your overall happiness and wellbeing. With a home carer helping with your personal care, this can happen.

Home carers can help you to take care of yourself and lend assistance or support you with tasks that you might otherwise find tricky. This can include getting washed, dressed, preparing meals, and just going about your daily life. If you are looking to live a healthy life with limited mobility, we have some top tips that you can follow.

Learn to accept your disability or condition

It can be difficult to accept your disability as this can make you feel like you are giving in or that you are subject to a limited life. Neither of which is the case. Before you can accept your disability if it is a new one, you need to give yourself time to grieve and get through the process. Recognize that your plans and the way you live your life have been changed unexpectedly and this is something that you need to acknowledge. Remember you don’t need to put on a happy face – you will have bad days and that is okay. Make sure you have family and friends who can support you and if not, that you have external help such as Mind charities or personal care carers who can be there when you need them.

healthy life limited mobility personal care
Photo by Marcus Aurelius from Pexels

Find exercises that work for you

While you might not be able to exercise in the same way that you once did, it doesn’t mean that you can’t ever exercise again; you just need to change the way that you do it. Exercising is extremely important for healthy wellbeing and as well as improving your physical health, it also helps mentally. Exercise releases endorphins that improve your mood, relieve stress, and can boost your self-esteem. Depending on your condition you could go swimming. This supports the body and reduces joint and muscle discomfort, as well as reducing risk. You can work out with weights, or you could do stretches which can keep your body and joints supple and mobile.

Focus on your diet

Your diet is really important to support your physical and mental wellbeing. By eating healthily and getting all the nutrients that you need, you are more likely to feel better in yourself and be much healthier too. If you aren’t able to fix meals yourself, then your personal care carer can do this for you, or you can get a meal service that can deliver fresh and nutritious meals to your door every day. Do whatever you feel most happy with and that suits your lifestyle. Ensure that you get enough protein, vitamins, and minerals to stay strong, focused, and positive.

These are just a few ways that you can live a healthy life with limited mobility. If you are looking for a home carer that can assist you with your day-to-day life, then please get in touch. We have a range of personal care and other types of carers here at Secure Healthcare Solutions who can create a plan tailored to your needs. Get in touch today for a home carer who can help you out.

If you are looking for some extra care or to begin care at home, it can be a bit overwhelming. You might wonder just what different sorts of care is available. That is why we have broken down the main types and explained just what they are. You can also find more complex and specialist care services that fall under these categories too. Here are the differences in the types of home care available.

Personal Care

First in our list of types of home care is personal care. A personal carer comes in usually every day to help with a number of things. This includes getting you washed and dressed, preparing meals, and doing light chores around the house. They can also pick up your shopping for you and any medical prescriptions that you might need. 

Live-In Care 

Live-in care is a service where a highly trained professional will live within your property during the day or night. A live-in carer is there to support you with any needs you may have, helping to support your independence. 

Respite Care 

Respite Care is a service offered to allow the person looking after a loved one a break. It is able to offer support in the short term or the long term and can benefit both the carer and patient. Looking after someone unwell can be draining making respite care an important role within the healthcare profession. 

Holiday Care

Going away is important for your mental health, and will allow you to recharge your batteries before returning to your everyday stresses. If you require everyday support then a holiday carer can help you with a trip away. 

Home From Hospital Care 

If you have gone through a major operation then it can be intimidating returning home. Home from hospital care supports you at home whilst you return to fall health. As soon as you are discharged from the hospital home from hospital care is there to help with all your medical needs as well as assisting with your daily activities, causing the least disruption. 

types of home care
Photo by Georg Arthur Pflueger on Unsplash

Companionship Care

If you don’t have any relatives or friends nearby, life can get lonely. Which is where companionship care can help. Sometimes overlooked in types of home care, this is a very effective one. Loneliness can play a real toll on your mental health and can even make medical conditions worse. To combat this, why not look into companionship care? This is where a carer will come to your home to spend time with you, whether this is to chat with you or play a puzzle or a board game.  

24 Hour Care

24-hour care is just what the name suggests and means that a carer will be there for you both day and night. They can help you with everything from getting you up, washed and dressed, to preparing your meals and helping you to the toilet at night. 

Overnight Care

If you feel uneasy about being in your house alone overnight, then overnight care could be a good option for you. A carer will be there for you to put your mind at rest. If you need to get up for the toilet or if you have a fall, you know they will be there on hand right away to help you out.

Assisted Living

Assisted living means that a carer will live for you at all times. They are skilled aid carers that are medically trained and can provide pain management and rehabilitation therapy, plus help in the case of any emergencies arising. Assisted living will give you peace of mind and an increased sense of safety and security.

No matter the types of home care you are after, we can help you at Secure Healthcare Assistants. Get in touch with us today to find out more information.

If you or a loved one are suffering from an illness, have recently come home from hospital, or find that age is meaning you can’t do things around the home as you normally would, it might be time to consider a home carer. A home carer can make a huge difference in your life. They can ensure that you stay living independently in your home; as opposed to having to go to an assisted living facility or a care home. This can be very beneficial to people who don’t want to leave their homes, surroundings, and pets behind. When it comes to the time to get a home carer, it can leave you with a number of questions. The first of these might be “where do I find a home carer near me?” (You’ve come to the right place – here at Secure Healthcare Solutions we can help you with this.) The second might be what hours do I choose for a home carer? If you are stuck at the hours you should select, this article should be able to provide some clarification…

Consider how much you can spend

The cost of care differs around the country but tends to be between £15-£20 an hour. Sometimes councils will be able to contribute to the cost. It is a good idea to get in touch and find out if they can help and how much by. You can also speak to your healthcare team who can advise you on if you are eligible for any funding for care at home services.

Think about the reasons you need a carer for

There are many reasons that you might need a carer. As an example, here at Secure Healthcare Solutions we provide personal care, live-in care, respite care, holiday care, 24-hour care, overnight care, and assisted living – to name but a few! Consider if you need a carer for a specific purpose. This might be to help with medication, to get you up in the mornings, and to bed in the evenings. Or for a company during the middle of the day. There are many reasons that a home carer can help you so think about what will be best for you and your circumstances.home carerPhoto by Cristina Serí on Unsplash

Is it permanent or temporary?

Once you have a home carer it doesn’t mean that you will have one forever. It might be that you have just come out of the hospital and need help with your daily tasks while you recover. Or it might be that you have recently had a fall and can’t get around as you did, but you will be better soon. When you are thinking of the hours for a home carer, consider if it is permanent or only temporary. 

Remember hours can change

It is important to keep in mind that your home carer hours can change depending on your needs. You will regularly meet with your home carer (or they can speak to a loved one for you). They will ensure that you are getting the right care for your needs. If you start with just an hour in the morning and the evening but then find this isn’t enough, we can up your hours to something more suited for you. Similarly, if they are coming for too long each day and you don’t need them for that amount of time, let them know and your hours can be cut down. 

These are just a few tips when it comes to choosing the hours for your home carer. If you are looking for a home carer, please get in touch with us at Secure Healthcare Solutions today and find out how we can help. 

If you are a home carer looking for a new role, we have a number of vacancies that you can see here.

As you get older you tend to not move around so much and your joints and muscles can weaken. Elderly people can suffer from poorer eyesight, pain when you move, and reduced coordination – all of which might be the reason that you can no longer get around as you once did. This is why it is important to partake in physiotherapy to help battle this. Physiotherapy is often thought of as something to keep athletes in shape, but the reality is that it can help anybody at any time.

It is essentially the process of improving the movement and function of your body and anyone can benefit from it. When setting up a care plan for yourself or a loved one, it is a good idea to speak to the carer about physiotherapy options and how this can be integrated with the plan at hand. Home carers can work with or liaise with physiotherapists to ensure you get the care that you need. Here are some top benefits of including physiotherapy in care plans for the elderly.

Benefits of Including Physiotherapy in Care Plans For The Elderly

What will a physiotherapist do?

– Find out about any falls at home or concerns you might have
Decide the best approach to tackle this
Work on strength and balance
– Show the patient how to do some exercises on their own to strengthen muscles at any time

How can physiotherapy in care plans for the elderly help?

It can improve mobility

When deciding care plans for the elderly, the aim needs to be on making their life as comfortable and independent as can be. By doing physiotherapy it improves your mobility and can enable you to walk around the house better, doing more things on your own.

It is a safe way to exercise

 When you get older you might not be able to just pop out for a game of tennis or a job as and when you feel like it. Yet that doesn’t mean you don’t want to do some exercise – particularly if you used to be into fitness. Physiotherapy is a safe and risk-free way of getting a bit of exercise into a daily routine. You will be assigned small exercises that are within your capabilities and will be overseen by a carer or physiotherapist.

It can reduce the chances of a fall 

A fall is a scary thing for both the person involved and their loved ones. One in three people over 65 have a fall each year and 10-25% suffer a serious injury from this. By partaking in physiotherapy and improving strength and balance, this helps to reduce the chances of a fall and therefore be much safer around the home.

It can aid with recovery 

Home care plans for the elderly aid with recovery as soon as possible. If you have just returned from the hospital due to injury or something such as a stroke, physiotherapy can help you regain strength and mobility. Your physiotherapist will put you on a plan tailored to your needs. If you are coming out of the hospital and won’t be able to do things at home like you normally would, we can provide emergency care at home to help.

These are just a few things that a physiotherapist will do to help with home care plans for the elderly.

To find out more about our home care plans or our home care vacancies, please get in touch.

We are celebrating nutrition and hydration week to highlight the importance of nutrition and hydration within the healthcare sector.

Nutrition and hydration are very important, particularly for the older generation. Not consuming enough food and not being hydrated can cause fragile skin and bones, dizziness, headaches and feel weak, increased risk of infections, falls, kidney problems, and many other problems.

It essential that we provide our patients a nutritious well-balanced diet and ensure our patients are hydrated on a consistent basis, our healthcare staff ensures our patients healthy and energized.

Secure healthcare work closely with chefs at care/nursing homes and home care patients to assist and support to ensure individuals receive nutritious tasty meals and make sure our patients are hydrated.

It is important to have a well-balanced diet that is nutritious and that you remain hydrated, as your long term health is likely to be impacted if you are not doing this, whether that is if you are not eating enough or if you are eating fatty foods such as pizza, cheese, fast food meals, etc. Having a well-balanced nutritious diet and staying hydrated will ensure you are energized throughout the day and you will be much healthier.

The British Nutrition Foundation highlights that one-third of our diet should be made up of fruit and vegetables. A portion of fruit and vegetables is 80grams and it is important to have 5 portions to contribute towards your 5-a-day.

Fruit and vegetables are important to contribute towards your vitamins and minerals, to ensure a healthy well-balanced diet, and reduce nutritional deficiencies. Fruit can be a good way to start your day, eating a banana full of, high in sugar and fiber will give you great morning energy, also it vital to eat a variety of fruits and vegetables throughout the day to ensure you have a nutritious diet.

High fiber fruit and vegetables are good for the digestive system, to remove waste more efficiently. Eating a diet with fiber can reduce blood cholesterol levels, prevent heart disease, bowel cancer, and type 2 diabetes.

Click here to find out more about different fruit and vegetables nutritious information

Nutrition and Hydration Week Awareness


Is it essential that you have a diet that has your daily protein intake to fuel your energy and to help you repair your body cells and make new ones? For adults it is recommended to take an average of 0.8g of protein per kilogram body weight per day, for example, if you weigh 75kg, you would need 60grams of protein per day. If you work out having 20-30grams of extra protein after workout out is important, to repair your muscles.

Some high protein foods per (100g) include: Chicken breast (28g), Salmon (20g), Cheese (25g), Red lentils (7.6g), Chickpeas (8.4g), Oatmeal (11.2g), Almonds (21.1g)

Hydrate your body

Ensure that your drink enough water throughout the day to make sure you are hydrated. Hot drinks often tend to cause dehydration, therefore it is important that you drink water throughout the day. In the UK it is recommended that adults have 1600ml of fluid (women) and 2000ml of fluid (men), approximately 6-8 glasses a day. For those that do not drink enough, you will feel dehydrated, you will become thirsty, urine will become darker in colour, and will notice a stronger smell, you may also experience headaches, feeling dizzy and tired, and finding it difficult to concentrate.

Vitamin D is one of the most important vitamins required throughout the year for the human body to feel energized throughout the year. This vitamin relies on a large amount of exposure to sunlight and is known as the sunshine vitamin. The limited sunshine in the UK results in a lot of the UK being deficient in vitamin D, particularly during the winter months, also the BAME community is at increased risk of lower levels of vitamin D, as darker skin absorbs far less vitamin D than lighter skin.

The main factors likely to increase being affected by Vitamin D deficiency include:

Living in a country where there is a limited amount of sun exposure all year round
Having darker skin, less likely to absorb vitamin D
Spending a lot of time indoors
Lacking a diet rich in vitamin D foods
Being Obese

Approximately 1 in 5 people have low vitamin D in the UK. There have been several studies reported that those who lack vitamin D are more likely to experience more severe Covid 19 symptoms. Studies carried out indicate that individuals lacking vitamin D are more likely to die with Covid 19. It is particularly important for individuals low in Vitamin D to take vitamin supplements and eat foods rich in vitamin D.

Symptoms of low Vitamin D

Bone and muscle pain
Fatigue and tiredness
Hair Loss
Reoccurring bacterial and viral infections
Feeling depressed and mood changes

Vitamin D
Vitamin D

What to do if you feel you have Vitamin D deficiency?

If you are experiencing the symptoms mentioned above and you feel you have a vitamin D deficiency, we strongly encourage you to speak with your doctor to arrange a blood test to check your vitamin D levels.

The NHS recommends adults take a vitamin supplement throughout the year. The recommended dosage is 400 IU (10ug per day), as it not possible to achieve sufficient levels of vitamin D through a diet alone. If your vitamin D level is very low, your doctor is likely to write you a stronger dose of vitamin D.

Fair-skinned people should spend 15-20 minutes per day in the sun, particularly in the spring and summer, to avoid vitamin D deficiency all year, during the winter period vitamin D will from coming from your diet and vitamin D supplements.

Darker-skinned people’s exposure to sunlight should be 20-40 minutes due to being unable to absorb sunlight as effectively as lighter skin colors.
Food which contains vitamin D includes:

Oily fish such as salmon, sardines, mackerel, and trout

Red meat
Cod liver oil
Orange Juice
Egg Yolks
Fortified cereals, dairy, and milk

vitamin D
vitamin D

Secure Healthcare Solutions recommends to find out more about vitamin D deficiency, visit the NHS using the link below.

hIt could come to a point in your or a family member’s life when certain home adaptations are needed to be made around the home to help with everyday tasks. If you have a home carer, one of the main benefits is that you can retain your independence and live at home. Yet there are still certain things that can be done to make it that little bit easier. One thing that you can do is make home adaptations

If you are worried about falling over, accessing items in your kitchen, or getting in and out of the bath, there are things that you can do. Speak to your home care team who can also help with what might be best for you.

Top home adaptations that you might need to make in your home include:

Motion sensor lights – These can be placed so they automatically turn on when you get out of bed or walk in the front door. This can help to prevent trips and falls.
Stairlifts and a second-hand rail – If you struggle with getting up the stairs, these options can make it much safer and easier to do.
A key safe or door entry system – This will prevent you from having to get up every time the door goes for your carer or family member but also ensures that only those with the correct code will have access to your home.
Shower seats and bath rails – If you have a bath or shower, the hardest thing can be getting in and out, or standing up for the duration. Rails will help with this.
Powered recliner chairs – If you have trouble getting out of your chair, a powered riser-recliner will aid you with this.

home adaptations

Look to see what financial help is available

When it comes to making home adaptations, it can be expensive. Luckily there is financial help available if you need it. You might be eligible for support from your local council if you need to make small changes. Otherwise, for larger adaptations, you can apply for a disabled facilities grant.

Once you have applied for this, you will have an occupational therapist visit your home. They will walk around with you and you can show them what you struggle with. You will then work out just what you might need together. These assessments usually take at least an hour. It can be helpful to have a friend or family member with you to help explain your situation. They can also take notes if necessary. 

Small adaptations usually don’t cost anything. The council should pay for each adaptation that costs less than £1,000. If you need a more expensive adaptation such as to widen doors to make room for a wheelchair or fitting a wet room, you could apply for the Disabled Facilities Grant or the Independence At Home grant.

Think about the future 

When you are looking to get home adaptations, it is important that you think not only of what will be good now but also what will suit your needs for the future. It is better to get as much done in one go. This will save having to keep coming back and change what you are doing to your house, causing more hassle. When someone comes to do your assessment, this is something that you can talk about with them. If you have a home carer you can also ask them for advice to make your home better equipped for your needs.

Need more help at home? Want advice on your home adaptations? Whether you are looking for a home carer, personal care or a live-in carer, we are here to help. Check out our services and what we can do for you.

Dysphagia is a condition that means it is hard to swallow food or liquid. Not only is this distressing in itself, but if the person it is impacting is not eating it can lead to serious problems such as malnutrition, pneumonia or dehydration. This is why it is so important to try and assist with this as soon as possible. Some of the main conditions which could lead to dysphagia include Parkinson’s, Multiple Sclerosis, a stroke, head injury and cancer, particularly cancer of the oesophagus. Often, medical conditions such as the above, can cause the nerves or muscles in the throat to become weak or not work properly, making it difficult to swallow food and drink. 

What are the symptoms of dysphagia?

If you have dysphagia you could have difficulty swallowing certain liquids or foods, cough or choke when drinking or eating, bring food back up and be unable to chew food properly.

What does a nutritious diet include?

A nutritious diet will keep the body and mind healthy, strong and in the best state possible. A nutritious diet should consist of the following:
Carbohydrates – Found in foods like pasta, bread, cereals and rice

Healthy fats – Healthy fats are present in dairy, butter and oil
Protein – Protein can be found in pulses, nuts, meat, eggs and fish
Vitamins and minerals – Different vitamins and minerals are found in different foods. For example, Vitamin C is present in citrus fruits, Iron in meat, poultry and beans and Vitamin A in vegetables such as carrots and kale.
Fluids – Water is best for the body to keep you hydrated

Top Tips for those with difficulty swallowing dysphagiaHow to help someone with dysphagia swallow their food and drink

There are a number of different tips and methods for people with dysphagia and it is a good idea to try different techniques and see what works best for the individual. These are just a few things you can try to help your loved one.

  • Encourage them to sit upright, relax and take their time with chewing small, manageable pieces of food
  • Have more frequent, smaller meals and snacks rather than three large meals in a day
  • Eat soft foods that are easy on the throat, such as soup or yoghurt
  • Mash up food that is not naturally soft, or finely chop it so it is easy to manage. This can include meat, vegetables and fruit
  • Cook food until it becomes tender. This includes cooking rice or vegetables for longer to ensure they are soft and easier to swallow
  • Make smoothies or shakes. Instead of trying to help them to eat an apple or banana, why not put them together in a blender and make them into a smoothie? You can add milk to make it easier to swallow. You could also add in some protein powder to ensure they are getting enough protein for their body
  • Use plenty of gravy and sauce to help food go down easier
  • Avoid foods that are too salty, dry, sticky or have pips in as these can all be difficult to swallow
  • Take small sips of water or another drink between mouthfuls. Make sure these are small sips. If not, you might get full of water

How to decide what to make
There are also a host of recipe books out there which are specifically designed for dysphagia and if you need help with swallowing. No matter if you are suffering from swallowing and need help with Parkinson’s care, Multiple Sclerosis Care, Stroke Care, head injury care and cancer care, there are some great resources to help. You could also try looking on Pinterest. Speak to the individual who is impacted and ask what foods they fancy. You can then put together a plan and some recipes based on this. 

Remember that each individual is different and that some techniques might work better than others. Communicate with the individual and see what they feel comfortable with trying. 

If you have someone coming in to help with the care of your loved one with Parkinsons, Multiple Sclerosis, a stroke, head injury, cancer or anything else that can cause dysphagia, be sure to voice any questions you might have. We have a range of home care health professionals who can help. Find out more about how we can help with Parkinson’s care, Multiple Sclerosis Care, Stroke Care, head injury care and cancer care as well as our other services here.

When the time comes for you to introduce a home carer to your or a loved one’s life, it can feel like a big step. You probably have a lot of questions to ask and things you are thinking about before it happens. It can feel difficult, confusing, or a bit overwhelming, but this is completely normal and to be expected. In order to make it a bit easier for you, we have put together some of the top questions that you might have thought of but don’t know the answers to, or those that you haven’t even thought to ask. Here are our top questions to ask your home carer before they start…

1. Why did you start working in care?

This is a great question to ask your home carer as it helps you to get to know your potential home carer and what their personality is like. After all, if you are going to be accepting someone regularly into your home and to look after you, you want to know you trust them, their personality, and their professionalism. If you know what prompted them to begin their career as a carer, you will find out about their journey and hear stories about what they have done. It is also a great way to get to know them a bit more and find out if they are someone you gel and connect with for your home care.

2. Do you visit me before my home care starts?

You will receive your own dedicated home care plan before your carer starts with you and this will usually be decided following a care assessment process. The person who will be your main carer or a dedicated care manager will come and visit you ahead of time so you can answer any questions (such as in this article) and they can conduct a health and safety risk assessment as well as find out a bit more about you. They will be able to see your living situation, what your condition is like (if you have one), and how you currently go about your day to day life. When your bespoke care plan is created, they will ask questions such as any medications you require, any challenges you face with your daily life such as mobility, hearing or sight, your dietary needs, who else helps with your care, and your lifestyle choices, preferences and beliefs.

3. Will I always have the same carer? How often will I see them?

We know how important it is to have someone that is constant in your life. Someone that can get to know you as a person, your preferences with how you like things done, and knows your routine. If you were to have a myriad of different carers every day not only would this be an inconvenience, but can also be unsettling. Because of this, we try to ensure you have the same couple of carers as much of the time as possible. Sometimes this cannot be the case, for example, if your regular carer is off sick or on holiday, but you should be given a different carer who you have probably met and interacted with before. Remember that it is down to you with how you feel about your carer and if after a few visits you aren’t comfortable with them, you are well within your rights to ask for someone else.

4. What costs are included? 

The costs for your home care plan will depend on a number of different factors. The amount you pay can depend on if your local council has carried out a care needs assessment and agreed you are eligible for this, your income, and your savings. The council will do a means test to decide how much you need to pay. If you are self-funding your care, you will need to arrange this yourself. As well as the charges per visit, you will also need to find out where they stand on costs such as mileage for trips if VAT is included and National Insurance for the care worker. You will also need to consider things such as shopping money or petrol money for the carer if they go out to fetch your shopping or other items for you during the day.

5. How can I make it easier for you to help me?

Last on our list of questions to ask your home carer is a simple yet worthwhile question as it will help you both with some clarity on what you need. It will show that you understand there are challenges faced within the role, but you want to make it as easy as possible. They might be able to make some suggestions for you which will make you feel more independent or comfortable. For example, you may feel shy and not want to speak up about certain things in case you offend them, but they might not know they are doing something wrong or not how you like it. If you speak up, this will help them care for you in the way you feel most comfortable, and make them feel happier that they are doing their job properly.

These are some of the most important questions to ask your home carer before having them start in your home. It is a big step for all of those involved and therefore it is important that you feel comfortable. Find out more about our home care services here.

If you are looking for a home care role, we have many vacancies and information which you can find here. Get in touch with us today.