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According to NHS England, wheelchairs are used by approximately 1.2 million people in the UK. The majority of wheelchair users are aged 60 or more – they account for more than two thirds of all wheelchair users in the UK – and nearly 1 million people are believed to have learning disability in England alone.

When so many people use wheelchairs, why then are we so awkward about how to interact with them?

It’s human nature to know how to greet someone, however, when greeting someone with a physical disability, it can be confusing for people who aren’t familiar with wheelchair etiquette, so here are some tips (with credit to KD  Smart Chair, United Spinal and Karman Healthcare) for how to interact with and respect wheelchair users:

1. Ask before you help them

Just because someone has a disability it doesn’t mean they need your help. Adults with disabilities want to be treated as independent people, so only offer assistance only if the person appears to need it. A person with a disability will often times communicate when they needs help.

Some people with disabilities depend on their arms for balance, and so grabbing them, even if your intention is to assist, could knock them off balance. Never touch a wheelchair or wheelchair user without a direct invitation to do so. It is both demeaning and rude. Most wheelchair users consider their wheelchair an extension of their own body, so avoid leaning on, pushing or otherwise handling their chair without their permission.

2. Don’t make assumptions about why a person is using a wheelchair

Many, if not most, wheelchair users are not paralysed and can get up if they need to. Don’t make assumptions about why they have to use a wheelchair or about their capabilities. In addition, don’t assume the person can’t understand you or can’t hear you, try instead to view wheelchair users as what they are – regular people who happen to be using a different tool to get around.

3. Speak directly to a wheelchair user

Don’t disrespect a wheelchair user by speaking to the caregiver instead of them. Just because their legs or back doesn’t function as well as yours, doesn’t mean their brain is any less capable than yours. Making small talk with a person who has a disability is great, so just talk to them as you would with anyone else.

Also, don’t comment on the wheelchair. There’s no need to discuss, question or even compliment the wheelchair. Talk to the person about yourself, themselves, or anything else – but not about their wheelchair. It’s inappropriate and often uncomfortable to highlight their use of a wheelchair or make it the focus of your discussion.

4. Don’t use their parking spots or restroom stalls

This is a real no no. Even if it’s just for five minutes and even if there are no wheelchair users around, you don’t know when one will show up, so please don’t deny them of their right to park closer to a venue or go to the toilet.

5. Sit down for long conversations with a wheelchair user

Don’t make wheelchair users crane their neck for long periods of time so they can speak to you. Take a seat and let the conversation flow more naturally.

Additionally, bending down to speak to a wheelchair user is patronising and should be avoided at all costs. If you find it difficult to maintain eye contact while standing, pull up a seat.

6. Don’t ask for a go in their chair

You’d think this one would be obvious…

7. Teach your children about wheelchair users and how to treat them

Children are inquisitive and have a habit of saying exactly what they are thinking out loud. It’s important to educate them about disabled people and explain to them about wheelchair users and why someone might need to use one, so they will grow up to be kind and considerate of others.

Did you know that almost half of the world’s population don’t receive full coverage for the essential health care services that they require? Or that near 100 million people are being pushed into extreme poverty due to not being able to pay for their healthcare?

The UK is lucky to have the NHS, however, most countries don’t have the same luxuries as we do. We are capable of providing training for Nurses and Healthcare assistants to provide the highest quality of care required to ensure our country doesn’t fall to a similar fate to others. As a country we are fortunate to be able to provide live in carers and domiciliary care to individuals who struggle to leave their homes on the other hand poorer countries are required to travel miles in order to see a doctor to provide them with medication or receive treatment for any illnesses they may have which can cost a wealthy amount.

Universal health coverage (UHC) allows communities the opportunity to receive healthcare services for a small cost ensuring that individuals are able to get better without having to suffer from financial hardship. There services include health promotion to prevent, treat, rehabilitate and offer palliative care. With this in place their services are easily accessible to everyone who shows the more significant causes of diseases or death and assures that their good quality allows improvement to the individuals who receive these services.

As nation we are lucky to receive the healthcare that we are provided. With allied healthcare professionals at hand to query a mild cough to extreme diseases we have a healthcare service in place to ensure we are constantly healthy; whereas poorer countries are required to rely on UHC to help with their health. World Health Day is today, and we are asking you to cherish the healthcare industry as much as we do as we are a fortunate nation to receive such luxuries other countries aren’t able to receive. Thank your doctors, nurses and healthcare assistants for the service they provide; don’t take advantage of the national health services in place see your local pharmacy instead because the doctor’s appointment you’ve booked may be more useful to another individual.

On the 24th March 1882, a Doctor name Robert Koch announced the discovery of the bacterium that causes Tuberculosis which still affects people every day. World Tuberculosis Day (TB) is a way to spread the word in relation to the economic, social and health significances caused by TB. Due to this day over 130 years ago, we were able to open the doors in investigating a cure for the disease.

With nearly 30,000 people being affected by this deadly infectious disease each day, around 4,500 people lose their lives to this illness every 24 hours. With the contributions from around the world since the year 2000, healthcare professionals have been able to defeat and save around 54 million peoples live from TB.

This year’s theme for World Tuberculosis day is ‘It’s time.’ We never know when something could change in our lives. So, value your time with the people around you, enjoy every moment you have and live every second to the maximum.

Secure Health SolutionsSecure Health SolutionsSecure Health SolutionsSecure Health SolutionsSecure Health SolutionsSecure Health Solutions

Secure Healthcare Solutions are proud to support the elimination of racial discrimination with a diverse workforce sharing our services to everyone.

As a human being, we are born free and equal, none of us is any different from one another. We may be different races. We may be diverse in the languages we speak. Our cultures could be completely different. However, we are all born with the same rights.

As an agency, we have a variety of staff types such as nurses, healthcare assistants and support workers who work within the NHS and the private sector. Each candidate is different and diverse in many ways however as a company we treat everyone with the same equality and respect as we treat one another.

The exceptional office team allow our healthcare professionals to feel as though they are part of a family or community rather than a workplace. With the friendly team here for every nurse, healthcare assistant and support worker, we also pride ourselves in making our clients feel part of the Secure Healthcare Solutions family.

Being able to have a workplace that is solidified by feeling like a family unit, Secure Healthcare Solutions have the full confidence that we are racially diverse and accepting of any race or culture that join our family.

Secure Healthcare Solutions

Secure Healthcare Solutions

In the past the UK as a country has suffered with extreme weather conditions, particularly during winter – March is no different. The highest temperature on average is 10 degrees and 2 degrees for the lowest.

It is in this time when we have to pay more attention to our elderly loved ones, as this cold weather can translate into health problems or worsen conditions, especially during stormy or distressing weather. The exposure to cold can cause our own temperature to drop below the normal level which can, in turn, lead to hypothermia.

Domiciliary care or care at home is one of the best options to take care of our elders during this time, as it allows the patient to stay in the comfort of their own home receiving the best care.

With our care at home services, you can rest knowing that your loved ones are in good hands – Our highly trained carers make sure that our elders are safe and warm in their own homes.

However, there are many ways all of us can each other in ensuring loved ones are prepared for colder days and adverse weather. We are urging friends and family to share some tips on how to deal with cold temperatures:

Avoiding Falls & Bumps

  • Stretch your muscles and joints before going for a walk
  • If the weather conditions are too rough, make arrangements for someone to shovel and salt the drive.
  • Install handrails on the outside and inside of the property.
  • Wear thick shoes with non-slip rubber soles – Plastic and leather soled shoes tend to be the worst for walking on slippery paths.

Stay Indoors

  • Cold temperatures, snow, rain, and wind can all steal body heat. Wind especially as it removes the layer of heated air from around the body.
  • If you have to go outside, make sure you are covering your mouth, head and fingers.
  • Stay dry, Wet clothing chills the body quickly

Keeping Warm

  • Make sure that you are able to maintain your body temperature. You can achieve this by wearing several layers of clothes and wearing warm slippers around the house. It is recommendable wearing several layers instead of a thick one as the body warmth is trapped between the layers.
  • Make sure all the windows and doors between rooms are closed. Coming to the curtains will help to keep your house warm.
  • Have a blanket or a throw to cover your feet, shoulders or legs.
  • Make sure your central heating system has been serviced and your chimney has been swept.
  • Turn the heating on. If it is not possible heating all the rooms, make sure that the living room is kept warm and turn the heater on the bedroom before bed or place a hot water bottle in bed.
  • Never cover heaters and fires, such as with drying clothes.
  • Hot Meals are an easy way of keeping body temperature. Meals such as soups keep you warm, satiated and it is full of vitamins and minerals.
  • Keep basic food items in stock.
  • Keep a list with emergency numbers handy

Day to Day Habits

  • Make sure you keep yourself hydrated in winter, even if you are not thirsty. The recommended daily water intake is from 8-10 glasses per day.
  • Eat frequently, relative light meals.
  • Avoid drinking alcohol or caffeine
  • Warm beverages and food to help you stay warm.

While at home, keep active in order to increase blood flow that will lead to warmer body heat.

Our care at home services ensures that your loved ones are protected from the dangers of cold weather, regularly checking that they are warm enough, monitoring room temperatures and ensuring the house is kept warm day & night.

Our trained Care assistants can help with daily tasks such as bathing, cleaning the house, preparing hot and warm meals whilst also offering day-to-day support and companionship.

Are you looking for care at home services? There are many benefits to choosing homecare. Care at home is a lot more flexible, offering different levels of care tailored exclusively for you.

Contact us today and find out how our qualified team of carers can help you.

The very first International Women’s Day (IWD) was first celebrated in 1911 and is still celebrated in this day and age on the 8th March and what a day it is to celebrate. We have come such a long way from 1908 where women were subjected to inequality and maltreatment; to a day and age where women are as equal as men. With 15,000 women marching in New York City in 1908 to appeal for us to receive a pay increase, shorter hours and the right to vote; it has been over a century since and the world is a place where women and girls feel empowered every day.

This year the theme for IWD is #BalanceforBetter. With the world constantly evolving the human race needs to match this forward thinking world and create a gender-balanced universe. We all have a role and it is our job to fulfil this all the time, everywhere we go. At Secure Healthcare Solutions, we fully support #BalanceforBetter. As Balance is not considered a women’s issue and more so a business issue Secure Healthcare Solutions are proud to say we allow all of our agency nurses, support workers and Healthcare assistants the same opportunities as one another.

With a gender-balanced workplace, a collective sex of agency staff members and a cultural management team Secure Healthcare Solutions are supporting #BalanceforBetter

BalanceforBetter  BalanceforBetter


February is the month of love and we have loved our healthcare professionals. Not only have we loved them, so have our clients. Everyone needed a date this Valentines and luckily we were able to pencil some of our finest agency nurses, healthcare assistants and support workers into our client’s diary.

We have had an overwhelming applause for our agency carers and nurses over the duration of February and couldn’t be prouder over the reviews we have received. As an agency, we have been able to provide a high quality of service and professionalism due to the remarkable staff members that have joined us.  With the constant flow of work, the reliability of our healthcare professionals and the persistence of the sublime office staff; we have been able to guarantee our clients a 95% fulfilment rate!

This month we had so many incredible staff members and it was a struggle to decide the best of the best however we have come to a collective decision and our February Nurse of the month is Irene and our February HCA of the Month is Yusupha! As an agency you have set the standards for our existing and future staff, picking up every shift possible to you, helping us in urgent situations and being a joy for our clients to work with we couldn’t thank you enough.


Feb employee of the month  HA of the month

Our nurses already provide an exceptional quality of service to our clients however we have been able to offer an opportunity for our healthcare professionals to develop on their professional career.

This February, the Secure Training Services in partnership with Secure Healthcare Solutions has provided their first training day of 2019 and we couldn’t be happier with the results.

We have been able to provide an excellent experience for these exceptional nurses and have plenty more coming in the future.

As our healthcare professionals thoroughly enjoyed the informative and thought provoking session, they were able to engage in practical activities to fully comprehend the information given.

Our trachy and catheter training was an extremely successful event and we are looking forward to our future sessions.

We have opportunities for everyone, as much as we provide these training sessions to our own candidates; we are able to provide these to our clients staff as well to anyone looking for extra training to boost their nursing career.

We have a few courses in the near future available to anybody interested in the future:

April 2019

-Syringe Driver

May 2019

-Mapaa/ Breakaway training

-Trachy and Catheter

June 2019

-Cannulation training

Some of the future training sessions could be available for you. All you need to do is give us a call and find out how you can be on one of the next training days for 2019!

Employee Training

Employee Training


Employee Training


Employee Training

Secure health solutions training


We have finally managed to get through the long month of January! Aren’t we glad it’s over? Yes we are! But we wouldn’t have been able to get through this month without our HCA’s and Nurses working as hard as they do to provide an amazing service to all of our clients. Here at Secure Healthcare we have the most incredible team of healthcare professionals that does their utmost to make sure that every shift is covered.

Our highly skilled and dedicated office team work very hard to ensure our clients and candidates receive the highest level of service; which makes us stand out from our competitors by maintaining good old fashion values. This year we are very pleased to announce an employee of the month scheme to our candidates whereby we are able to demonstrate our appreciation for all their dedication, enthusiasm and their commitment to Secure Healthcare Solutions.

We as an agency could not be where we are today without the incredible staff that we have working for us. For the month of January we have selected two of our candidates who have shown efficiency and initiative. They have stopped what they’re doing to help the nursing homes that are struggling, have constantly had amazing feedback from the Nurses in charge and they have always been asked for when homes are requesting cover. For the month of January we are pleased to announce we have selected Arun for HCA of the month and Daniel for Nurse of the month and wish to thank them for all their hard work.

Jan Nurse of the month  Jan HCA of the month

At Secure Healthcare Solutions, we are pleased to offer roles that allow our teams to work flexible hours which suit their needs, whether to fit in with family responsibilities, allow you top up your income, or to fit in with your social life. For many, that means working night shifts, be it as a nurse, a healthcare assistant or in another role.

However, when working non-traditional hours, a danger can be that your sleep can become disordered if you don’t put appropriate measures in place to ensure your health and wellbeing. So we have put together some tips to help you to get a better night’s (or day’s) sleep!

Healthy Eating

While it can seem strange to tuck into dinner at 8 am, eating a healthy meal before you go to bed will stop hunger of thirst waking you up, and therefore disturbing that much-needed sleep.

However, what you tuck into can be just as important; night shift workers are more likely to experience metabolic syndrome and have a 29% increased risk of becoming overweight due to poor diet and disruption of your body clock. While it may be tempting to grab a sugary easy snack when you come home, ideally you should stick to a similar eating pattern that you would during the day.

Before sleeping, opt for foods that are easy to digest to avoid being woken up. Upon waking, think about eating a balanced meal that includes slow release carbohydrates that will give you energy.

It’s also worth noting that, while alcohol may initially help you drop off to sleep, it diminishes the quality of sleep, leaving you feeling unrefreshed, and can disturb your sleep too.

Night Shifts and Light Exposure

One of the biggest factors that can disturb the sleep of those who need to sleep during the day (and even at night) is exposure to light. While it’s obvious that sunlight can interrupt your sleep, exposure to artificial light, such as light from your mobile, tablet, or TV, shortly before you attempt to sleep can also play havoc with your ability to drop off.

If it’s bright on your commute home, consider wearing sunglasses on your journey to ‘trick your brain’ into getting ready for sleep. Consider using blackout blinds or curtains in your bedroom to block out the daylight, or if this isn’t possible, use a sleep mask.

Avoid screentime before going to bed – including mobiles, tablets and TV, and don’t leave your phone on your bedside table – the constant light from notifications is bound to wake you up!

Be Careful of Caffeine

We all love a good cuppa! Whether your choice is to grab a latte, brew yourself a tea when getting home, or top up on instant throughout you shift. Caffeine is a stimulant, and while lots of us take a lovely dose of caffeine at the start of our workday to kick start our shift, drinking too much coffee, tea, or cola can lead to sleep problems.

Avoid drinking any caffeine product at least six hours before bedtime to make sure that it won’t affect your sleep.

Managing your sleep as a shift worker needn’t be difficult, with a little planning, and understanding what works for you will enable you to enjoy all the benefits of night shifts, without the downsides.