Ava’s Complex Care Story | Secure Healthcare Solutions

Every Child Has Their Own Story

Ava was four years old and had Type 1 Spinal Muscular Atrophy (SMA), a condition that caused muscle weakness and difficulties with movement.

Ava had her own favourite things to enjoy, including watching Peppa Pig and Ben & Holly on her iPad. Her care was supported by Secure Healthcare Solutions, with a focus on meeting her individual needs at home.

Understanding Spinal Muscular Atrophy (SMA)

Spinal Muscular Atrophy (SMA) is a rare genetic condition that affects the nerves responsible for controlling muscle movement. It causes muscle weakness and can affect movement, mobility and everyday activities.

Ava had Type 1 SMA, a severe form of the condition that typically begins in infancy. In Ava’s case, the condition caused muscle weakness and difficulties with movement, meaning her individual care needs required appropriate support.

Understanding how SMA affected Ava was important in recognising her needs and the role of personalised care in supporting her at home.

Ava’s Complex Care Package

Secure Healthcare Solutions provided care and support tailored to Ava’s individual needs, covering different aspects of her daily life.

• Personal Care: Support with Ava’s personal care needs, helping maintain her comfort and wellbeing.
• Daily Living Support: Assistance with Ava’s everyday needs as part of her care routine at home.
• Communication Strategies: Using appropriate communication strategies to support interactions with Ava and help meet her individual needs.
• Behavioural Support: Providing support tailored to Ava’s behavioural needs, with an approach suited to her individual circumstances.
• Play, Engagement and Activities: Spending time playing and engaging with Ava, including interacting with her toys and supporting activities that interested her.

Care That Helped Her Family Feel Safe

As part of Ava’s care arrangements, Secure Healthcare Solutions provided care staff and supplied personal protective equipment (PPE) every week.

This was an important part of the support highlighted by Ava’s mother, who expressed her satisfaction with the staff and the care provided.

A Positive Experience for Ava’s Family

Ava’s mother rated the support and care provided by Secure Healthcare Solutions 10 out of 10. She also shared how safe she felt with the care staff and highlighted the weekly provision of PPE.

Ava’s mother said:

“I am happy with the staff provided, 10/10 support and care. We feel safe under Secure Healthcare’s carer and PPE is provided every week”

Putting Families at the Heart of Care

Ava’s story highlighted the importance of trusted care staff and the reassurance their support brought to her family.

Her mother’s positive feedback reflected her experience with Secure Healthcare Solutions and the confidence she felt in the care provided.